Privacy policy

Last updated: May 19, 2025

This Privacy Policy applies to visitors, customers, and users located in the United States only.

This Privacy Policy describes how Easy Jug Clean (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from easyjugclean.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.
• Order information including your billing and shipping address, payment confirmation, and contact details.
• Account credentials (if applicable), such as username and password.
• Shopping activity like cart items, loyalty points, gift cards, or reviews.
• Customer support content you send us through any communication channel.

Some features of the Services may require you to directly provide this information. If you do not, certain features may not work.

Information We Collect about Your Usage
We use cookies and similar technologies to automatically collect Usage Data such as:

• Device and browser type
• IP address
• Interaction history with our Site or ads
• Pages visited, items viewed, or added to cart

Information We Obtain from Third Parties
We may also obtain personal information from:

• Shopify (our store platform provider)
• Meta (Facebook/Instagram) advertising platform
• Payment processors and shipping partners
• Tracking technologies (e.g. pixels, web beacons) via email or ad interactions

How We Use Your Personal Information

• Fulfilling Orders & Customer Service: To process payments, fulfill purchases, manage your account, and provide customer support.
• Marketing & Advertising: We may use your information to show you personalized ads on Facebook and Instagram (Meta), send promotional emails, or improve targeting based on your preferences or site behavior.
• Fraud Prevention & Security: To protect our Services and customers against fraud or misuse.
• Service Improvement & Analytics: To understand how users interact with our Site and improve our offerings.

Cookies

We use cookies to remember your preferences, run analytics, and show you relevant ads. These may be set by us or by third parties (like Meta or Shopify).

You may adjust your browser settings to refuse or delete cookies. However, doing so may impair your experience with our Services.

Learn more about the cookies we use at:
https://www.shopify.com/legal/cookies

We also support Global Privacy Control (GPC) signals to honor opt-out requests for sharing or targeted advertising.

How We Disclose Personal Information

We may share your personal information with:

• Vendors and partners such as Shopify, payment processors, fulfillment services, or analytics tools.
• Advertising partners like Meta (Facebook/Instagram) to serve you targeted ads based on your interaction with our website.
• Legal or regulatory entities when required to comply with laws or defend our rights.
• Corporate affiliates for operational purposes.
• Other third parties when you give us permission or direct us to share your data.

"Sale" and "Sharing" of Personal Information

In the last 12 months, we have "shared" information (as defined under California law) for advertising purposes via platforms like Meta.

Category of Personal Info	Shared With
Identifiers (name, email)	Meta
Commercial Info (purchases)	Meta
Usage Data	Meta

You can opt out by clicking the link in the footer:
Do Not Sell or Share My Personal Information

Children’s Data

We do not knowingly collect personal data from children under 13. If you believe a child has submitted data to us, contact us using the details below and we will delete it.

Security and Retention of Your Information

We use reasonable security measures but cannot guarantee perfect security. Do not send sensitive information over insecure channels.

We retain data as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA/CPRA), you may have the right to:

• Access your personal data
• Delete your data
• Correct inaccurate data
• Opt-out of selling/sharing for advertising
• Not be discriminated against for exercising your rights

To exercise these rights, contact us at the details below or use the “Do Not Sell or Share” footer link.

We may ask you to verify your identity before responding. You may also appoint an authorized agent to make a request on your behalf.

Complaints

If you are unsatisfied with how we handled your request or data, please contact us directly at the information below.

International Users

We currently only offer our products and services to users within the United States.

Contact

If you have any questions, or if you would like to exercise your privacy rights, please contact us at:

support@easyjugclean.com
8 The Green Suite A, Dover, DE, 19901, US